The ESF tab is not displayed in the Accounting configuration
If the ЭСФ tab is not visible in the database, it simply means the corresponding function is not enabled in the program settings — this can be resolved quickly, without contacting…
If the ЭСФ tab is not visible in the database, it simply means the corresponding function is not enabled in the program settings — this can be resolved quickly, without contacting…
If the "Sales" tab doesn't work or won't open, the issue is most often accumulated program cache — it needs to be cleared, after which operation…
This error most often occurs due to a discrepancy in the ESF amount: if the document amount in the 1C database differs from the amount already recorded on the server (IS…
This problem is usually related to the use of the fresh version of 1C. In this case, you need to clear the cache and contact fresh support — this solves the problem.
This error occurs when a session using the EDS key is stuck somewhere in the database, or the same key is already being used on the website (for example, on the ИС ЭСФ portal…
Most likely, the issue is the date filter enabled in the document list. If such a filter is set, the program shows only those sales that…
This error means that in the organizations reference book, your organization's code for the specific bank is not filled in, and it simply needs to be added.
When selling currency in 1C, the settlement account must be in tenge — a foreign currency account (e.g., a ruble account) will not work here and cannot be selected.…
The cause of this error is a discrepancy in amounts between the receipt document, the invoice (SF), and the electronic invoice (ESF). When creating the SF and ESF…
If the notification is not being filled in, the issue is most likely that it does not include invoices where the goods are recorded at the "Without VAT" rate. Such ESF are...…
This error is usually caused by accumulated cache and is resolved by clearing it.
The discrepancy arises not because of an error in the production calendar, but because the program, when calculating working days, primarily relies on…
The reason is that the document's hyperlink has the "Amount includes VAT" checkbox checked — when it is checked, VAT is automatically included in the total amount and is…
If the system shows a "virtual warehouse goods" mark when submitting an ESF, it means that an SNT must be issued before the electronic invoice…
The reason for the error is that the organization codes in the banking system are not filled in the organization card, so 1C cannot generate the SWIFT file correctly.
To display payment and shipment statuses in payment invoices, you need to change the program functionality setting — select the "Full" option.
The reason is that the document is not being processed not due to an actual shortage of goods in the warehouse, but due to a discrepancy in accounting accounts between the…