NTIN is not displayed on the receipt — what to do
If the NTIN is not visible in the receipt preview — this is normal program behavior: in preview mode it is not displayed and appears only during physical…
Sections1C: errors & fixes
Suraqtar › 1C: errors & fixes
1C: errors & fixes47
Error uploading FNO 200 to KNP: Report is not intended for export to JSON
The reason for this error is that the report was created using an old template that was used before the release update. Such an old template no longer supports export to JSON for…
Error exporting Form 200 to JSON for 2026
This error most often occurs because the report was generated before the release of corrective patches — the old form simply "doesn't know" how to correctly export to JSON for…
Form 200: non-resident from Uzbekistan is not displayed in Appendix 2
The reason is that the employee is listed in the system as a tax resident of the RK, although in fact they are not. In order for them to be included in Appendix 2 of form 200,…
Form 328 not found error during import: what to do
No, it won't be possible to implement import without matching in this case — the issue is not the matching settings, but the fact that Form 328 ФНО on the portal is not yet…
Error when writing off goods: 1 out of 5 units is not being written off
The reason the write-off document for goods gets "stuck" on 1 unit out of five is that when the goods were received, tax accounting was not reflected in the postings…
Error: Form 328 not found when selling imported goods
No, you cannot perform the import without matching — the error occurs because the system cannot link the data from the Application for Import of Goods (ФНО 328.00)…
Lock conflict error when closing the month
The error occurred because several users were working in the database simultaneously, which caused a lock conflict when processing the "Closing of the Month" document and…
Notification of purchase turnovers is not conducted
Error "Turnover amount for purchase not written off" when processing a Notification occurs because the Receipt document contained goods with different rates…
Rejected by Server Error in the Notification: Where to Find the Reason
If a document is rejected specifically by the server, 1C does not always show the exact error reason — the program may simply display a generic text "rejected by server" without…
Error: purchase turnover amount not written off when offsetting VAT on ESF
The reason for this error is a discrepancy between the notification line data and the detailed data of the electronic invoice (ESF), due to which the system cannot correctly write…
Cash outflow orders not visible in the cash book after exchange with retail
Direct answer: the cash order (RKO) documents themselves transfer normally from Retail to Accounting — the problem is not with data exchange. The reason the orders are "not…
Error: Base accrual types are not specified for the accrual type "Vacation Pay
This error means that the "Vacation Pay" calculation type does not have the base accruals configured, which the program should use when calculating the average…
Prev tax registration document not displayed for tax purposes Wait—let me give the accurate translation: Document "Registration of other taxes for tax purposes" is not displayed
Short answer: if the document "Registration of other taxes for tax purposes" is not displayed in the "Payroll" section ("Taxation" block), the reason is that the wrong level is…
Error: the Unit of Measure field is cleared in ESF: what it means and how to fix it
This message means that in the line of the tabular section "Goods" the unit of measurement was automatically cleared by the system because the name of the unit of measurement…
Why 1 day of unused vacation was not paid out
The reason is that the employee worked an incomplete month, which resulted in the absence of average earnings — and average earnings are exactly what is needed to calculate…
Error when sending ESF: Insufficient authority to perform the operation on behalf of the entrepreneur
The cause of this error is an incorrectly specified entity type in the organization settings and in the connection settings to the ESF IS. If you actually operate as a sole…
Why social tax is not calculated for a retired employee
Direct answer: this is not a program error. If the organization is an LLP under the simplified tax regime, and the employee is a pensioner, the social tax is not calculated for…
Error: A record with such key fields already exists when changing an employee's payroll account
The cause of the error is a conflict with an old record for this employee in the information register "Employee Personal Accounts for Payroll Projects". The system does not allow…
How to view the reason for rejection of a Notice
The reason for rejecting a Notification can be viewed directly in the notification itself in the IS ESF — the system marks the error with a red flag (indicator) on the tab of the…
Why is the NKT code not filled in the ESF
If the CTN (commodity nomenclature) code — for goods included in the exemption list and the Virtual Warehouse — is not being pulled into the ESF, in the vast majority of cases…
Error "Not distributed by country of origin of goods": how to fix
This error occurs because when closing the production shift, an electronic declaration of intake (EDVS) was not created. It is this document that is responsible for distributing…
Problem with counterparty selection for a new employee: the reason lies in access rights
If a new employee is unable to select or change the counterparty (seller) in a document, the issue is most likely not with the document itself, but with that user's access rights.…
How to Add a Stamp and Signature to a Document's Printed Form
To add an image of a stamp and signature to the printed form (PF) of a document, you need to prepare the images in advance and then add them to the form layout by editing the PF.…
EDVS is not processed if it was created manually rather than from a sales document
The reason the EIWB was not posted is that the document (sale) on the basis of which the EIWB was created was not reflected in the accounting records. The fact is that the EIWB…
Error: The Issue Date Is Specified Incorrectly When Sending ESF
If the system shows an error about an incorrect VAT registration date when sending an ESF, it means that the reference book or the VAT payer certificate in 1C actually contains an…
ESF error: warehouse address does not match the actual address
The error "warehouse address does not match the actual address" when sending an ESF (electronic invoice) occurs due to outdated data in the warehouse card that does not match the…
Notice of VAT offset: error occurs when generating it
If failures or incorrect behavior occur when working with the VAT offset notification in 1C, in most cases the solution involves installing patches (fix updates) for the…
Data not displayed in FNO 300: check the configuration of sales and receipt types
The reason why data does not pull into form 300.00 is usually rooted in the fact that in the directories of sales types and receipt types, the declaration line codes are not set…
Critical error of the Kontragent extension: what to do
This is a significant error, and it needs to be fixed immediately — the extension must be disabled until an update is released.
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