A medical and social assessment conclusion may be appealed no later than three months: a citizen or their legal representative has the right to apply for a review to the territorial department of the Committee for Regulation and Control in the Sphere of Social Protection of the Population of the Ministry of Labour and Social Protection of the Republic of Kazakhstan. This procedure is set out in the clarification of the Ministry of Labour of Kazakhstan published on 15 October 2026.
Which conclusions may be appealed
An application may be based on a citizen’s disagreement with an expert conclusion issued following a medical and social assessment. The clarification of the Ministry of Labour expressly refers to decisions concerning:
- the established disability group;
- the disability period;
- the cause of disability;
- the degree of loss of working capacity.
Thus, the right to a review concerns more than the determination of disability itself. Individual findings of the assessment may also be appealed if the applicant believes that they do not correspond to their actual condition or the information provided.
The citizen may file the complaint personally. If they act through a legal representative, the application is filed by that representative. Before filing, it is important to determine the specific part of the conclusion with which the applicant disagrees: this will help state the request clearly and to the point.
Where and within what period to apply
The complaint must be submitted to the territorial department of the Committee for Regulation and Control in the Sphere of Social Protection of the Population of the Ministry of Labour and Social Protection of the Republic of Kazakhstan.
According to the ministry’s clarification, an application for review of an expert conclusion must be submitted no later than three months. The information provided does not specify the event from which this period is calculated; therefore, before applying, the full text of the official clarification should be checked or the procedure should be confirmed with the relevant territorial department.
Delaying preparation of the complaint until the end of the three-month period is risky. It is preferable to begin preparing it immediately after receiving the conclusion and to determine in advance the current method for submitting the application.
How to prepare a complaint
For the application to be clear, it is advisable to set out the following in sequence:
- Who is applying for a review of the conclusion.
- Which conclusion is being challenged.
- Which finding the applicant disagrees with.
- What outcome they expect from the review.
- What information supports their position.
If the complaint is filed by a legal representative, it should be confirmed in advance which documents are required to verify their authority. The clarification provided does not specify the list of mandatory attachments, the complaint form, or the method for submitting it; therefore, these details must be confirmed directly with the territorial department or through the official channels of the Ministry of Labour.
It is advisable to retain a copy of the application and proof of its submission. When submitting documents, the personal data, details of the conclusion being appealed, and wording of the request should be checked. Medical and other materials should be attached only to the extent that they relate to the subject of the review and are required by the authorised body.
What the applicant should consider
The complaint should focus on a specific finding of the medical and social assessment. For example, if the citizen disagrees with the disability period, this should be stated separately rather than using only a general statement of disagreement with the conclusion.
A review of an expert conclusion should be distinguished from other applications concerning social protection. The clarification of the Ministry of Labour relates specifically to appealing decisions on the disability group, period, and cause, as well as the degree of loss of working capacity.
Before submitting the application, it is recommended to check the current contact details of the relevant territorial department and its procedure for accepting documents. This is particularly important if the complaint is submitted by a representative or without an in-person visit.
Frequently asked questions
Who may appeal a medical and social assessment conclusion? — The citizen personally or their legal representative.
Which assessment findings may be challenged? — Decisions on the disability group, period, and cause, as well as the degree of loss of working capacity.
Where should the complaint be submitted? — To the territorial department of the Committee for Regulation and Control in the Sphere of Social Protection of the Population of the Ministry of Labour and Social Protection of the Republic of Kazakhstan.
What is the deadline for applying? — The Ministry of Labour specifies a period of no later than three months. Since the information provided does not state when this period begins, this should be confirmed using the full version of the official clarification.
Which documents must be attached? — The information provided does not specify the exact list. It should be confirmed with the territorial department before filing the complaint.
Sources
Ministry of Labour Explains the Procedure for Appealing Medical and Social Assessment Conclusions