This is not a program error, but a consequence of legislative changes: as of January 1, 2026, the deferred VAT mechanism has been abolished. Under the new Tax Code, VAT…
The issue is resolved by unlinking the existing invoices from the receipt documents and subsequently generating new invoices based on…
To work with electronic invoices (ЭСФ) in 1C, you need to configure a connection to the ЭСФ information system. The setup includes checking the connection to the service,…
Error "Turnover amount for purchase not written off" when processing a Notification occurs because the Receipt document contained goods with different rates…
If the standard 16% VAT rate cannot be set in the "Trade Management" configuration, the reason, as a rule, lies in the fact that the database has been customized atypically:…
If a document is rejected specifically by the server, 1C does not always show the exact error reason — the program may simply display a generic text "rejected by server" without…
The reason is that the required reference directories are not filled in the database — because of this, the system cannot pull data from ESF into the receipt document. The problem…
The reason for this error is a discrepancy between the notification line data and the detailed data of the electronic invoice (ESF), due to which the system cannot correctly write…
To enable the generation of EAVR (electronic acts of completed work) in the database and correctly reflect the VAT payer status, several settings had to be configured in 1C.
This message means that in the line of the tabular section "Goods" the unit of measurement was automatically cleared by the system because the name of the unit of measurement…
The cause of this error is an incorrectly specified entity type in the organization settings and in the connection settings to the ESF IS. If you actually operate as a sole…
In order for the product code from the NKT reference book to be automatically inserted into electronic invoices, the corresponding setting must be enabled in the configuration —…
The reason for rejecting a Notification can be viewed directly in the notification itself in the IS ESF — the system marks the error with a red flag (indicator) on the tab of the…
If the CTN (commodity nomenclature) code — for goods included in the exemption list and the Virtual Warehouse — is not being pulled into the ESF, in the vast majority of cases…
The TN VED code (NKT) is not filled in the ESF automatically, even if it is specified in the item card — it needs to be pulled in with a separate action in the document itself.…
To have the payment method value (cash or non-cash settlement) automatically populated in the ESF, it is enough to specify this attribute once directly in the contract card with…
In short: if in the "Sales of goods and services" document one of the inventory lines has a VAT account that differs from the others (for example, 1421 instead of 3131 ), this is…
Short answer: An EAWR (electronic act of completed works) cannot be issued because the source document — the Sales of Inventory — was drawn up on paper rather than electronically…
If electronic invoices are not sent to the server and remain "in the queue," the problem is resolved through the list of documents awaiting sending — it needs to be cleared and…
If the accompanying waybill for goods (SNT) was created and signed directly on the IS ESF website, rather than in the 1C program itself, the document will not appear in the…
Yes, this is a well-known and common situation: at the end of the reporting period, the electronic invoice information system (IS ESF) can indeed freeze or work slowly. The reason…
If, when generating a “Notice of Correction” in 1C:Accounting for Kazakhstan, not all electronic invoices are pulled into the document, the most common reason is that the…
If the system shows an error about an incorrect VAT registration date when sending an ESF, it means that the reference book or the VAT payer certificate in 1C actually contains an…
The error "warehouse address does not match the actual address" when sending an ESF (electronic invoice) occurs due to outdated data in the warehouse card that does not match the…
If an ESF (electronic invoice) is rejected by the server with an error about data mismatch with the SNT (accompanying waybill for goods), the problem can be solved by checking the…
If failures or incorrect behavior occur when working with the VAT offset notification in 1C, in most cases the solution involves installing patches (fix updates) for the…
The reason for the error is visible directly on the ESF IS website — you need to open the specific notification and view the rejection details on the corresponding tab. How to do…
The reason why data does not pull into form 300.00 is usually rooted in the fact that in the directories of sales types and receipt types, the declaration line codes are not set…
If Appendix No. 4.A does not appear or works incorrectly in the Form 300 declaration for goods imported with VAT paid by the offset method (cabinet No. 3), the reason is most…
If an ESF is stuck and won't accept or send, the cause is most often the EDS key or accumulated program cache. This is resolved by changing the EDS key and…