XML of corrected SNT does not upload in 1C
The problem is usually where and in which section you are trying to upload the document. If your СНТ is issued, but you are trying to import it in the section…
SectionsVAT & e-invoices (ESF)
Suraqtar › Taxes & reporting › VAT & e-invoices (ESF)
VAT & e-invoices (ESF)78
The ESF tab is not displayed in the Accounting configuration
If the ЭСФ tab is not visible in the database, it simply means the corresponding function is not enabled in the program settings — this can be resolved quickly, without contacting…
NKT code is not filled in the ESF (ЭСФ)
The reason is that the automatic filling of GTIN codes option is not enabled — because of this, the system does not insert them into the nomenclature when generating the ESF.
How to configure the ЭЦП to avoid loading the key with every ЭСФ issuance
To prevent the system from requesting the EDS key every time when issuing an electronic invoice (ЭСФ), you need to link the key to the user once in the settings — then…
Error while sending VAT notification
This error most often occurs due to a discrepancy in the ESF amount: if the document amount in the 1C database differs from the amount already recorded on the server (IS…
The EAVR window disappeared and an error occurs when working with ESF
This problem is usually related to the use of the fresh version of 1C. In this case, you need to clear the cache and contact fresh support — this solves the problem.
Error: EDS key already in use when sending ESF
This error occurs when a session using the EDS key is stuck somewhere in the database, or the same key is already being used on the website (for example, on the ИС ЭСФ portal…
How to issue an ESF for a non-resident retroactively (for Q1)
To generate an ESF for a non-resident for a past period, you first need to create an invoice for VAT for a non-resident in 1C, and then based on it…
ESF fails to upload to the database — what to check
If electronic invoices are not being uploaded to the database, the cause is usually in the exchange parameter settings — they need to be checked and, if necessary…
Voided ESF wrote off inventory balances twice
This behavior is usually related to the fact that the implementation document or the ESF itself were processed incorrectly relative to each other — the goods write-off did not…
Auto-entry of EDS password when sending ESF: why it cannot be remembered for the session
Direct answer: this feature is currently not available. Previously, there was auto-authorization via a digital signature (EDS) key, which allowed not re-entering the password when…
Error: turnover amount exceeds document amount when sending notification of VAT offset
The cause of this error is a discrepancy in amounts between the receipt document, the invoice (SF), and the electronic invoice (ESF). When creating the SF and ESF…
Why the ESF notification is not being filled out
If the notification is not being filled in, the issue is most likely that it does not include invoices where the goods are recorded at the "Without VAT" rate. Such ESF are...…
Problem with sending ESF notification: why one notification is not sending
If one of the notifications is not being sent, it is most likely not due to an error or failure, but because two notifications were created for this ЭСФ — and one of them is…
Error when generating a notification on offsettable VAT in 1C
If an error appears when trying to create a notification for creditable VAT in 1C — it is highly likely related to the user's access rights. The roles assigned to your…
Sales VAT invoice not displayed in the receipt document
The reason is that the document's hyperlink has the "Amount includes VAT" checkbox checked — when it is checked, VAT is automatically included in the total amount and is…
Error: Virtual Warehouse Item when issuing ESF: first issue SNT
If the system shows a "virtual warehouse goods" mark when submitting an ESF, it means that an SNT must be issued before the electronic invoice…
IIN Does Not Match Certificate Error When Issuing ЭСФ
The cause of this error is a discrepancy between the IIN specified in the employee's individual card in the program and the IIN embedded in the electronic digital signature…
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