In 2026, when the message “Specify the infobase name in the 1C:Enterprise server cluster” appears, specify in the external connection parameters the name of the server infobase registered in the cluster. This is a technical connection attribute; Article 115 of the Tax Code of the Republic of Kazakhstan regulates the submission of tax returns, including through external information systems, but does not establish rules for completing this 1C field (Article 115 of the Tax Code of the Republic of Kazakhstan).
What Exactly 1C Requires You to Specify
The message means that the name of the infobase in the 1C:Enterprise server cluster is required to continue the setup. Check the corresponding field on the external connection parameters page.
If the field remains empty, the wizard cannot use its value to establish a connection. First, make sure that the name has been entered specifically in the infobase attribute and not in an adjacent field containing the server address, username, or data exchange setting name.
This is not an arbitrary name that the accountant sees in the startup list, but the name of the server infobase registered in the 1C:Enterprise cluster. These values may differ. The exact name can be obtained from the 1C administrator or the specialist who registered the infobase on the server and configured the data exchange.
If the production infobase is file-based, check the selected connection option. The requirement to specify the infobase name in the cluster applies to server connection settings, so the appearance of such a field when working with a file-based infobase may indicate that the wrong connection method has been selected.
How to Complete the Parameter Without Errors
Open the wizard in which the data exchange is being configured and return to the external connection parameters page. Find the field for the infobase name in the 1C:Enterprise server cluster and enter the value registered on the server.
Complete it in the following order:
- Determine whether the production infobase is hosted on a 1C:Enterprise server.
- Obtain from the administrator the exact name of the infobase registered in the cluster.
- Enter this value in the infobase name field for the external connection.
- Check that there are no accidental spaces at the beginning or end of the string.
- Save the entered parameters and proceed to the next step of the wizard again.
Do not randomly enter the organization name, the infobase title from the startup window, the BIN, or the username. These details serve a different purpose and may not match the server name of the infobase.
The message indicates that the required field has no value, but it does not confirm that the other connection parameters are correct. After the name has been entered, the server address, credentials, access permissions, and other data exchange parameters may be checked separately.
What to Check If the Message Remains
If the name has been entered but 1C requires it again, first check whether the value was saved in the correct field. The text may have been entered in another attribute, not saved when returning to the previous step, or cleared after changing the connection method.
Then compare the entered string with the infobase name registered in the 1C:Enterprise cluster. The name displayed to the user in the startup list may differ from the server name, so a visual match alone is insufficient.
Also check:
- whether the server-based rather than the file-based connection option is selected;
- whether the required field is actually still empty;
- whether the value contains extra spaces or incorrect characters;
- whether the entered name refers to the correct server and the correct infobase;
- whether the user account being used is permitted to connect to this infobase;
- whether the field names correspond to the configuration and release actually installed.
In accounting and payroll configurations, the location of fields and the sequence of the wizard steps may differ. Use the purpose of the attribute as your guide: the required value is specifically the infobase name in the cluster used for the server connection.
If the name has been entered, saved, and matches the name registered in the cluster, but you still cannot proceed, provide the specialist with the exact message text, the configuration name, the installed release number, and a description of the step at which the error occurs. Passwords and other confidential data should not be provided.
How an Accountant Should Prepare Information for a Specialist
To speed up diagnostics, record the context of the error: which data exchange is being configured, which infobase the actions are being performed from, which connection method is selected, and after which step the message appears. You may attach a screenshot of the form after hiding passwords and other confidential details.
Separately request the following information from the administrator:
- whether the infobase is server-based;
- the exact name registered for it in the cluster;
- which server the connection should be made to;
- whether the user account being used is permitted to connect to this infobase;
- whether the setup procedure corresponds to the installed configuration and its release.
The infobase name in the cluster is a 1C connection parameter, not a tax reporting attribute. The Tax Code of the Republic of Kazakhstan provides for the possibility of submitting electronic tax returns through external information systems connected to the tax authority's information system; however, the reporting forms and the procedure for their submission are established by the authorized body (Article 115 of the Tax Code of the Republic of Kazakhstan). This provision does not determine the name of the 1C server infobase.
Before changing the production infobase parameters, coordinate your actions with the administrator. To resolve the message, it is usually sufficient to enter the correct name in the designated field; you should not independently change the cluster settings, register a new infobase, or reconfigure an existing data exchange without understanding their purpose.
Frequently Asked Questions
What should be specified in the field? — The exact name of the infobase registered in the 1C:Enterprise server cluster. Obtain it from the 1C administrator or the specialist who registered the infobase.
Can the organization name be specified? — Only when it exactly matches the registered server name of the infobase. The organization name itself does not replace the technical connection parameter.
Why does 1C not allow me to proceed to the next step? — The message indicates that the wizard did not receive a value for the infobase name. Check the correct field, whether the entered text was saved, and the selected connection method. The program may then proceed to check the remaining parameters.
Is the setup the same for all versions of 1C? — The location and names of interface elements may differ depending on the configuration and installed release. In 2026, use the interface of the version actually being used and the purpose of the field as your guide.
Which article of the Tax Code of the Republic of Kazakhstan regulates the completion of this field? — The Tax Code of the Republic of Kazakhstan does not establish rules for completing the infobase name in a 1C cluster. Article 115 of the Tax Code of the Republic of Kazakhstan describes methods for submitting tax returns, including external information systems, but not the connection parameters of a specific accounting program (Article 115 of the Tax Code of the Republic of Kazakhstan).
Sources
- Tax Code of the Republic of Kazakhstan, Article 115 “General Provisions on the Submission of Tax Returns.”